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Many successful companies throughout the Americas look to SCI for technology consulting advice, guidance and implementation support. We understand that our clients are facing a myriad of complex business and competitive issues within their attendant marketplaces, including business to business transformation, E-Commerce security, and information technology tactical planning and implementation.
SCI’s technology consultants work closely with our clients to help them improve their strategy and operations, with the goal of creating and implementing innovative solutions to their most complex business problems in the areas of operations, change management, technology, strategy and corporate culture.
Capabilities:
· Strategic Systems Planning - In today's highly competitive marketplace, it is no longer enough for I/S organizations to cut costs and promise the delivery of services. More and more frequently our clients are being called upon to streamline processes, provide an effective return on the corporate information technology investment and deliver results that allow the enterprise to gain sustainable competitive advantage. These are no simple tasks when significant competition is pervasive in every industry, technology staff turnover is at an all-time high, and the rapid pace of emerging technology can easily steer organizations away from the path to maximum business value. SCI's strategic systems planning specialists help our clients keep their information technology organizations focused and on track. Working with senior-level business and technology executives across all industries, SCI technology consultants deliver pragmatic solutions in a) strategic systems planning, b) information technology organizational effectiveness, c) technology innovation, and d) program management.
· Systems Requirements Planning - SCI has extensive experience in assisting our clients in defining their business and technology requirements and objectives. Correctly identifying the needs of our clients is critical to their strategic success. Choosing the right hardware and software environment can substantially enhance an organization's ability to manage information effectively. SCI’s proven methodologies and tools allow us to efficiently define our clients’ requirements, evaluate hardware and software alternatives and develop pragmatic implementation plans. Essential to defining system requirements is working with management, key systems users and IS personnel to develop a working understanding of the business directions, existing systems and technology, IS resources and manual processes. Combining this information with SCI’s knowledge of business practices and state-of-the-art technologies provides the basis for developing the functional requirements and technical constraints for the systems needed by the client in the 21st Century.
· Systems Development - Although a standard vendor software package can often address many of an organization's requirements, some requirements may need to be enhanced through the modification or development to these application programs. SCI’s technology specialists are highly experienced in assisting our clients in defining the requirements for software enhancements, designing the specifications and managing the development of customized software. SCI has standardized our proven systems development methodology (SDM), the use of which is required by our information technology professionals on all client systems development engagements. The fundamental aspects of systems development are covered in this methodology. Our systems development methodology consists of seven phases; strategic planning, requirements definition, conceptual design, detail design, custom coding & development, implementation and post-implementation support. SCI professionals attend extensive training associated with each phase of our SDM. Moreover, SCI has developed several automated tools to assist our professionals in customizing our systems development methodologies to meet specific client needs.
· Implementation Services - We clearly understand that our clients need commercially available software applications to support their operating needs and future strategic initiatives. SCI's skilled technology consultants possess significant experience in packaged software implementation services including a) business requirements and software selection, b) code extension planning and design, c) application modifications, d) application integration, e) implementation, training & rollout, and f) ongoing end user support.
· Systems Support - Successful management of computerization, systems support and automated operations requires special talents including a combination of analysis, planning, communications skills and the benefit of extensive experience. SCI’s technology professionals have successfully managed the complexity associated with automated operations and systems support engagements within the following specialized areas:
1. Automated operations
2. Data center automation
3. Help desk & call center optimization
· Web-enabled Applications Development - The interactive experience is becoming increasingly embedded in our clients' everyday business including everything from communicating, purchasing, and investment management to employee training and transaction processing. And nearly every American company already has, or will, put its business online thereby seeking the benefits of the Internet's efficiencies, convenience and international reach. SCI's advanced technology professionals can supply your organization with Web-based applications that will give you a distinct competitive advantage. A partial listing of our Web-enabled services include the following:
ü Business to Business web development
ü E-Commerce interface design & development
ü Dynamic page design
ü Database design & development
ü Web site management
ü Internet security
· Software Selection Services - SCI has the technology resources, knowledge and skills to assist clients in the modification and enhancement of commercial as well as customized software applications. A partial listing of our software selection services includes the following functional elements:
1. Requirements planning and documentation
2. Systems design & extensions
3. Application testing & end user acceptance
4. Application training & rollout
5. Ongoing application support
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